Cisco Unified CME Basic Automatic Call Distribution and Auto-Attendant Service

[Sir Arthur]

есть такая фича для ССМЕ
циска говорит:

In Cisco IOS Release 12.4(15)T and later releases, Cisco Unified CMEB-ACD AA and call-queue Tcl scripts are embedded in the Cisco IOSsoftware which are functionally the same as the scripts available inthe Cisco Unified CME B-ACD tar archives. Use these embedded, orbuilt-in, scripts as a baseline for testing and debugging customizedscripts.


Note http://www.cisco.com/en/US/i/templates/blank.gifCisco IOS Release 12.4(15)T contains version 2.1.2.2 of the Cisco Unified CME B-ACD AA and call-queue Tcl scripts.

смотрю на свой 3845

sh ver
Cisco IOS Software, 3800 Software (C3845-ADVENTERPRISEK9_IVS_LI-M), Version 12.4(20)T, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Fri 11-Jul-08 02:28 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
sh telephony-service
CONFIG (Version=7.0(0))
=====================
Version 7.0(0)
Cisco Unified Communications Manager Express

смотрю на флеш

CiscoIsr3845#dir flash:
Directory of flash:/

1 -rw- 60816856 Sep 3 2008 18:00:58 +04:00 Ipvoice-1-24-20.T.bin
2 -rw- 12966 Feb 12 2009 15:55:26 +03:00 before.cfg
3 drw- 0 Sep 3 2008 18:03:26 +04:00 cme
196 -rw- 15174 Feb 12 2009 16:41:44 +03:00 after.cfg

255975424 bytes total (116617216 bytes free)
CiscoIsr3845#dir flash:/cv
CiscoIsr3845#dir flash:/cm
CiscoIsr3845#dir flash:/cme
Directory of flash:/cme/

4 drw- 0 Sep 3 2008 18:03:26 +04:00 bacdprompts
16 -rw- 22224 Sep 3 2008 18:03:36 +04:00 CME43-full-readme-v.2.0.txt
17 drw- 0 Sep 3 2008 18:03:36 +04:00 Desktops
30 drw- 0 Sep 3 2008 18:03:42 +04:00 gui
48 -rw- 496521 Sep 3 2008 18:03:56 +04:00 music-on-hold.au
49 drw- 0 Dec 26 2008 12:18:24 +03:00 aa
61 drw- 0 Sep 3 2008 18:09:08 +04:00 ringtones
95 drw- 0 Sep 3 2008 18:03:56 +04:00 ph

255975424 bytes total (116617216 bytes free)
CiscoIsr3845#dir flash:/cme/aa
Directory of flash:/cme/aa/
50 -rw- 18836 Dec 26 2008 12:20:14 +03:00 app-b-acd-2.1.2.2-ReadMe.txt
51 -rw- 24985 Dec 26 2008 12:20:14 +03:00 app-b-acd-2.1.2.2.tcl
52 -rw- 35485 Dec 26 2008 12:20:16 +03:00 app-b-acd-aa-2.1.2.2.tcl
53 -rw- 75650 Dec 26 2008 12:20:16 +03:00 en_bacd_allagentsbusy.au
54 -rw- 83291 Dec 26 2008 12:20:16 +03:00 en_bacd_disconnect.au
55 -rw- 63055 Dec 26 2008 12:20:18 +03:00 en_bacd_enter_dest.au
56 -rw- 37952 Dec 26 2008 12:20:18 +03:00 en_bacd_invalidoption.au
57 -rw- 496521 Dec 26 2008 12:20:20 +03:00 en_bacd_music_on_hold.au
58 -rw- 123446 Dec 26 2008 12:20:22 +03:00 en_bacd_options_menu.au
59 -rw- 42978 Dec 26 2008 12:20:22 +03:00 en_bacd_welcome.au
60 -rw- 34794 Dec 26 2008 12:20:22 +03:00 en_bacd_xferto_operator.au
255975424 bytes total (116617216 bytes free)
CiscoIsr3845#

так мне надо путь указывать:

application
service queue flash:/cme/aa/app-b-acd-2.1.2.2.tcl

или нет?

[dmn]

вроде так.

[Sir Arthur]

как?

---------- Добавлено в 10:18 ---------- Предыдущее сообщение было написано в 10:17 ----------

если с указанием пути, тогда где embedded скрипты?

[dmn]

А теперь еще раз. :) Какие скрипты и чего ты хочешь прописать.

[Sir Arthur]

А теперь еще раз. Какие скрипты и чего ты хочешь прописать.
In Cisco IOS Release 12.4(15)T and later releases, Cisco Unified CMEB-ACD AA and call-queue Tcl scripts are embedded in the Cisco IOSsoftware which are functionally the same as the scripts available inthe Cisco Unified CME B-ACD tar archives. Use these embedded, or built-in, scripts as a baseline for testing and debugging customizedscripts.
Note Cisco IOS Release 12.4(15)T contains version 2.1.2.2 of the Cisco Unified CME B-ACD AA and call-queue Tcl scripts.
просто не ясно, как прописывать в конфиге.
без указания пути к скрипту ССМЕ ругается вот так:

CiscoIsr3845(config-app-param)#param ?
Parameters registered under app-b-acd namespace:
name type default value description
uid-len I 10 the number of digits in UID
warning-time I 30 the time (in secs) within which a user is warnedbefore the calling time expires (call terminates)
pin-len I 4 the number of digits in PIN
retry-count I 3 the number of attempts to reenter PIN
redirect-number S the telephone number where a call is redirected to
WORD Parameter name


CiscoIsr3845(config-app-param)#param number-of-hunt-gprs 2
Warning: parameter number-of-hunt-gprs has not been registered under app-b-acd namespace
CiscoIsr3845(config-app-param)#param aa-hunt2 1111
Warning: parameter aa-hunt2 has not been registered under app-b-acd namespace
CiscoIsr3845(config-app-param)#param aa-hunt3 1222
Warning: parameter aa-hunt3 has not been registered under app-b-acd namespace
CiscoIsr3845(config-app-param)#param queue-len 15
Warning: parameter queue-len has not been registered under app-b-acd namespace
CiscoIsr3845(config-app-param)#param queue-manager-debugs 1
Warning: parameter queue-manager-debugs has not been registered under app-b-acd namespace
CiscoIsr3845(config-app-param)#exit
CiscoIsr3845(config-app)#service app-b-acd-aa
CiscoIsr3845(config-app-param)#param service-name ?
Warning: parameter service-name has not been registered under app-b-acd-aa namespace
WORD Value for the parameter

CiscoIsr3845(config-app-param)#param service-name app-b-acd
Warning: parameter service-name has not been registered under app-b-acd-aa namespace
CiscoIsr3845(config-app-param)#

[dmn]

Тут (http://www.voiceie.com/cgi-bin/ultimatebb.cgi?ubb=print_topic;f=8;t=000693) глядел?

[Sir Arthur]

смотрю
судя по конфигу пусть к tcl явно задан, но опять же версий иосов никто не называет.
Но судя по дате навернео точно ниже 12,4(15)

[dmn]

Может быть небольшое отличие.

[c0re]

Вить, так настроил? а то мне надо в одном офисе тоже сие поделие поставить, а чо-то ломает)

[Sir Arthur]

c0re,нет еще, пока тупо по статье пробую, один раз уже ССМЕ положил :), откатился назад.